Gaps we keep seeing, and how to close them.
These are the questions owners ask us most. Each answer names one gap, why it happens and what closes it.
Latest answers
-
Why is our month-end report always late?
Because the checking happens at the end. When each figure is checked on the day it is keyed in, month-end stops being a hunt and becomes a review.
-
How do we stop handling staff leave on WhatsApp?
Give leave one place to live, with each person's balance in front of the approver at the moment they approve. The chat group can stay for everything else.
-
When has a business outgrown its spreadsheets?
When the file needs a person to explain it, when two copies disagree, or when checking the sheet takes longer than filling it in. Keep spreadsheets for analysis; move the daily work out.
